Communication

Plan for 2019
CRG Update December 2019
End 2019

Produce Annual Sustainability Report for 2019 to meet GRI Standards: Core Option / to comply with EPRA Sustainability Best Practices Recommendations Guidelines

Report planning Underway

Explore more dynamic report options to incorporate Social Value metrics and SDG Roadmap

Target date for report July 2020

Reporting procedure adjusted to focus on Science Based Targets and ERPA – no longer reporting against GRI Standards

100%

Rating Green Star status

2019 GRESB Score 82% 4 Green Stars

100%

Establish Online 2018 Sustainability Report

Report published 28 May 2019.

100%

Improve CWG Tenant Collaboration through CWG Sustainability Forum

Building on success of BTPH with Flagship Partnership Packages, Tenant Sustainability Forum relaunched 12 November.

Continuing regular forums into 2020.

100%

Develop a POE Strategy

Carry out opportunities assessment on a CWG owned commercial property

POE Strategy – not yet started – to be developed in conjunction with Tenant Forum

Opportunities assessment began on One Canada Square in December 2019

25%

Maintain internal and external presence

Planned:

Ecobuild 2019

UKGBC: Future Leaders

CCS Strategy Group

Better Buildings Partnership

Global Goals Judging Panel

Construction News Judging Panel

UKGBC: circular economy working group

CISL

ASBP

edie

IEMA

Supply Chain Sustainability School

Ecobuild 2019 – Presented at CCS Hub 2019 / On Steering Committee for Futurebuild 2020

UKGBC: Future Leaders – Emma Warden Completed 2019 Future leaders

Better Buildings Partnership – Signed BBP Climate Change Commitment

Global Goals Judging Panel

Construction News Judging Panel

UKGBC: circular economy working group

CISL

ASBP

edie

IEMA

Attendance at the SCSS Construction Leadership Group Meetings have represented CWG/CWCL at the Waste Group and Carbon Special Interest Group (first one on 23rd July)

100%

Target Suitable Awards

Shortlisted:
CWG EDIE Sustainability Leadership Awards –

Waste and Resources
Engagement

Considerate Constructors Awards:

Newfoundland

Winner:
edie Sustainability Leaders Awards – Waste Management & Resource Efficiency (Wake Up and Smell the Coffee)

Runner up:
Footprint Awards – Stakeholder Engagement Award (Breaking the Plastic Habit)

Shortlisted:
edie Sustainability Leaders Awards – Employee Engagement & Behaviour Change (Breaking the Plastic Habit)

BusinessGreen Leaders Awards – Environmental Awareness Campaign of the Year (Breaking the Plastic Habit)

CCS Ultra Site Awards – Community Engagement (Southbank Place)

CCS Ultra Site Awards – Workforce Wellbeing (Wood Wharf)

CCS Ultra Site Awards – Future Constructors (Wood Wharf)

100%

2030 Vision

To be established as a leader in corporate sustainability and a reporting structure aligned with circular cities principle.

Procurement

Plan for 2019
CRG Update December 2019
End 2019

Update CWG Procurement Strategy (CWC CWM) to address requirements of 20400 and findings of GAP Check including appropriate engagement with Supply Chain Sustainability School

Utilisation of Supply Chain Sustainability School tools to create 20400 framework following Gap check workshop

Seeking sign off for SDG Roadmap

CWCL Procurement Strategy updated in line with 20400 requirements

50%

2030 Vision

To be in a position to demonstrate how Canary Wharf Group has contributed to all 17 Sustainable Development Goals across its entire supply chain. To be the world’s first SDG compliant city.

Human Resources And Training

Plan for 2019
CRG Update December 2019
End 2019

Sustainability awareness training to be rolled out to all relevant staff

Training commenced 16 Sept 2019

100%

Launch internal wellbeing campaign and new wellbeing policy and roll out of new health initiatives such as access to Headspace App, Mindfulness courses, speakers events, health and nutrition seminars, continued support for the Lord Mayor’s This is Me campaign, commencing the  Mental Health First Aid network and support groups.

Personnel team attended the SCSS launch of the Wellbeing Significant Interest Group (on 24th July)

The internal wellbeing campaign, ‘Time To…’ was launched on 1st October. The campaign launch included a new wellbeing policy, Mental Health First Aid (MHFA) Network, a book of wellbeing quotes distributed to all staff, Wellbeing Sharepoint page, and a mental health event on the 15th October.  The Wellbeing Sharepoint Page is updated monthly and provides wellbeing resources, a blog and details of the MHFA Network.

The Lord Mayor’s This is Me campaign was supported this year in May 2019, employees were provided with the green ribbons and the top of 1 Canada Square was lit green to show our support.

100%

Conduct a women’s leadership event for staff

2 women’s leadership events held in 2019

100%

Continue to host visits to raise career awareness and aspirations, increasing the supply of women into Construction and Building Services.

Provide Directors and Heads of Department with diversity reports for them to be able to measure/consider how they can improve the diversity of their teams.

Establish an internal inclusivity steering group.

Insight tours have been delivered, which included awareness to all roles across the organisation.  We have also delivered a specific insight tour for young women interested in the construction industry, with female volunteers from CWC providing personal case studies, advice and answering questions.

Diversity reports were compiled and delivered to Senior Directors and Heads of Departments Group wide.

We have established a Women’s Networking Steering Group.

100%

2030 Vision

To continue to promote diversity and equality in the construction industry and real estate sector

Health and Safety

Plan for 2019
CRG Update December 2019
End 2019

Review and overhaul FSE webpage on the CWG website in 2019

Completed March 2019. 

100%

Implementation of e-signatures across the managed Estate on the e-permit system

Completed – e-permits have been extensively reviewed and updated and include e-signatures

100%

Contractor Handbook to be published on Sharepoint and distributed to all contractors

Completed – added to Sharepoint and onto e-permit system

100%

Maintain a rate of at least 90% on the Safecontractors scheme

96.08% achieved in December 2019 – no less than 90% achieved across 2019

100%

2030 Vision

To promote even safer environments throughout our operations

Security and Resilience

Plan for 2019
CRG Update December 2019
End 2019

Maintain BRE SABRE ‘Excellent’ rating

Certification to be completed in 2020. 

0%

Select, train and mobilise staff for the Wood Wharf security operation

Staff hired and trained in 2019, patrols to be monitored in 2020. 

66%

Maintain an effective Business Continuity Management System

Complete

100%

Maintain Canary Wharf Group (and Estate) ISO 22301 Certification

Complete

100%

2030 Vision

To be a recognised leader in resilience, physical and cyber security, known for technological innovation and excellence

Construction (Design)

Plan for 2019
CRG Update December 2019
End 2019

Implement the new brief in all new projects and track progress

On track

100%

Continue to track EAM ratings

On track

100%

Continue to track commercial projects targets

All commercial projects are on track to meet BREEAM Outstanding requirements and align with the Biodiversity Action Plan (BAP)

100%

Implement a Health, Wellbeing and Productivity Strategy for CWG

On track for new commercial developments and North Quay masterplan

50%

Finalise benchmark targets for all new commercial developments

All current office buildings now have embodied carbon baselines and all future commercial buildings to comply with or improve from the range of the baseline

100%

Ensure all targets are aligned with new London Plan due to release in Sept 2019

Detailed review of the implications of the new London Plan has been completed with planning and valuation teams. Note the new requirements only apply to the North Quay development and all future developments

100%

Complete gap analysis and submit Step 1 of the assessment

Complete

100%

Ensure all new buildings have targets set early on in the process and monitor regularly

Project Environmental targets are set at early design stages as part of the pre-assessment process. This has been completed for North Quay in 2019. Existing projects continue to be monitored via design team meetings and reported via the LIVE project tracker.

100%

2030 Vision

All developments to aspire to be carbon net zero and work towards becoming carbon net positive

Biodiversity

Plan for 2019
CRG Update December 2019
End 2019

Implement and embed targets in to all new developments and where feasible existing projects

On track

100%

Install a ‘Seabin’ in the Middle Dock to remove plastics and other detritus from the water

Installed

100%

2030 Vision

To achieve an appropriate biodiversity net gain by 2030

Transport

Plan for 2019
CRG Update December 2019
End 2019

Facilitate a two-week trial of an autonomous vehicle on the Canary Wharf estate

A new trial partner has been identified. Now likely to take place in 2020

0%

2030 Vision

For all owned and leased vehicles in CWML fleet to be zero carbon

Residential

Plan for 2019
CRG Update December 2019
End 2019

Continued development of NFL and Wood Wharf residential portals for lettings and management

Residential Portal for 10 Park Drive has been built and is awaiting final information input as Home User Guide is completed.  One Park Drive will be completed later in the year

Resident Portal for Newfoundland, 10 George Street and 8 Water Street currently in testing phase

50%

Continue to recruit experienced and effective management team for Southbank Place

Senior residential team are all in place and working effectively together

100%

Southbank Place contracts will be placed. Wood Wharf to be tendered in late 2019

All contracts in place for 5 Belvedere Road.  We are placing contracts for 30 Casson Square as systems have PC’ed.  We have quotes ready for One Casson Square as it is completed

75%

Continue to engage with SLPN and the appointment of contractors and employment of staff

Initial contracts for maintenance have been awarded to warranty holders to prevent contractual issues with warranties.  Once these have expired we will tender using SLPN.

Local agencies are aware of jobs advertised and candidates interviewed were put forward.

50%

Continue to develop Home User Guide content and distribute as appropriate

Home User Guides have been prepared for all Southbank buildings.  Wood Wharf buildings are ongoing but scheduled to be complete for occupation.

70%

Implement refuse and recycling strategy and educate residents to reduce waste

Recycling information has been made available to all residents at Southbank via the web portal.  We will issue the same for Wood Wharf once complete.

CWML is working on a Sustainability brochure for all residents which covers recycling in more detail and will also be published on the portal.

80%

Continue to assess viability of smart energy meters for future projects

Smart meters continue to be investigated for future projects.

100%

2030 Vision

Canary Wharf defined as the leading residential and placemaking brand though many factors including facilitation of sustainable lifestyle choices

Social and Economic Development

Plan for 2019
CRG Update December 2019
End 2019

Through direct spend, supply-chain spend and support of local businesses bidding for work, aim to achieve £100m spend in the local* economy, of which 10% (£10m) should be with SMME’s

End 2019 position for local spend = £216.5m

End 2019 position for SMMEs supported through SLPN & ELBP = £56.7m

100%

Achieve 42% company spend with local businesses

End 2019 position = 36%

86%

Continue to pay the London Living Wage to all directly employed staff and suppliers

Accreditation from Citizens UK for 2019 achieved

100%

Implement social value metric

We are continuing to investigate a suitable social value metric for the organisation.

0%

2030 Vision

To continue to support inclusive growth and reduce inequality local to our operations

Community

Plan for 2019
CRG Update December 2019
End 2019

Highlight careers and job opportunities within our business and in growth areas on our developments. Aim to reach 1,000 people local to our developments and promote related careers

Job fairs: 1,577

Insight visits: 420

Career champions: 1,346

100%

Continue engagement activities to achieve 1,000 guests either on our sites or at our offices from people who live close to our developments to highlight the opportunities and benefits. Through this, engage 30 schools close to our developments

1,711 visitors

31 schools engaged in one or more of our programmes/initiatives

100%

Engage 3,000 participants in sporting activities as part of the Canary Wharf Summer Sports Programme

In 2019, 3,200 people participated in activities funded through the programme.

100%

Expand on volunteering offer across the organisation with 8% of total staff contributing

5.1%

63.75%

2030 Vision

To continue to support inclusive growth and reduce inequality local to our operations

Technology

Plan for 2019
CRG Update December 2019
End 2019

Enable four companies from Level39 to take commercial office space in Canary Wharf

L39 company Datatonic have taken up space on L39’s leasing floor Level 26

25%

Assist an additional 80 young women to receive free training via Code First: Girls

106 participants took part in Code First: Girls programmes in 2019

100%

2030 Vision

Level39 moves into its owned dedicated space to continue its growth

Construction

Plan for 2019
CRG Update December 2019
End 2019

Trial a series of innovative products on the Wood Wharf site in partnership with HSS

No trials undertaken in 2019

0%

Publish 5 case studies on the CCS Best Practice Hub

1 case study (‘Automated Tracking of FSC Timber’ submitted to CCS Best Practice Hub in May 2019

20%

Continue to publish Occupational Health newsletter and associated Toolbox Talks

Delivered throughout the year

100%

Fully implement project environmental performance scoring and develop leader board concept

Scoring system rolled out across all projects, update required.

75%

Record volumes and sample delivery notes of key materials on SmartWaste

Smartwaste continues to be used to record waste volumes/delivery notes of materials.

100%

Implement smart technologies to increase the efficiency of FSC Project Certification

Qflow is being used on the Wood Wharf site to track and audit the FSC timber deliveries to site.

100%

Implement CWG Sustainability training

Environmental Best Practice On Site training completed

FSC training completed

Company sustainability training delivered

100%

Continue the development of SharePoint to support environmental incident trend analysis

The current H&S Hazard/ Near Miss / Suggestion card is being adapted so that environmental sustainability hazards / near misses can also be picked up on site

The Sustainability page on the Wood Wharf Sharepoint page has also been updated in conjunction with the IT team so that it can support the environmental incident trend analysis, with the intent to roll this out on every project Sharepoint page

50%

Continue to support the implementation of Science-based Targets

Full support for SBTs as required

100%

Achieve targeting credits (for responsible sourcing of materials) on completed buildings

Credit review not yet started

0%

Review outcomes from 2018 Zero Waste to Landfill assurance process and develop an associated action plan for future implementation

Strategy document created, waste figures validated, and actions defined.

100%

2030 Vision

All construction projects to reduce construction impacts, attract and retain talent, increase diversity and achieve resource efficiency

Energy Management

Plan for 2019
CRG Update December 2019
End 2019

Conclude opportunity appraisal and define long term target feasibility

Science Based Targets

  • DS7 Opportunity Assessment connection enclosure is completed.
  • Exploring options regarding a Cylon compatible data gathering device
  • 3rd Party Assurance Specialist had been appointed to complete IT and Resilience protocols

Climate Action Working Group Established 26 Sept 2019

50%

2030 Vision

To achieve carbon emission reductions in line with climate science, which incorporates a full review of our scope 3 emissions

Water Management

Plan for 2019
CRG Update December 2019
End 2019

Produce a complete first draft of a water management strategy

Scope changed, draft to be produced in 2020

0%

2030 Vision

Achieve appropriate water management targets in line with long-term strategy

Waste Management

Plan for 2019
CRG Update December 2019
End 2019

Recycle, reuse or recover CWML non haz waste: Managed offices 76%

78.07%

100%

Recycle, reuse or recover CWML non haz waste: Retail 85%

84.51%

99%

Recycle, reuse or recover CWML non haz waste: Infrastructure 72%

77.08%

100%

Achieve SAS Plastic Free Community Status

Scope and establish a sustainable resources strategy for the group

SAS Plastic Free Community Status achieved 5 June 2019. KPIs and targets to maintain PFC status to be established and monitored.

Discussions initiated to define the scope for a Circular City Program

50%

2030 Vision

Aspire to establish the world’s leading circular economy